Shipping & Returns

Every order is printed on-demand at our manufacturing facility in South Carolina. We want shipping to feel as simple and stress-free as possible, so here’s what to expect once you place your Springs Creative order:

Order Processing

  • Orders are typically printed and shipped from our SC facility within 5-7 business days.

  • Processing times may vary slightly during high order volume or around U.S. holidays (see list below).

  • You'll receive an email with tracking details as soon as your order ships.

 

Fabric Orders

  • Shipped via FedEx.

  • Typically arrive within 2 business days of shipment to most residential addresses in the contiguous U.S.

 

Wallpaper Orders

  • Ship separately from fabric orders.

  • Wallpaper rolls and samples ship via FedEx Ground for standard shipping.

  • Transit times vary by location; most orders arrive within 5 business days of shipment.

 

Shipping Rates

  • We work hard to keep our shipping rates as affordable as possible. 
  • Rates and promotions are calculated at checkout once you enter your shipping address.
Order Value Standard FedEx Ground
$0 – $49.99 $9.99
$50+ Free

(Rates may vary for wallpaper samples, oversized, or expedited shipments.)

 

Holiday Closures

Our South Carolina facility observes the following holidays:

  • New Year’s Day · Memorial Day · Independence Day · Labor Day · Thanksgiving (2 days) · Christmas (2 days)

Orders placed on these dates will be processed the following business day.

 

Tracking & Support

  • Tracking information is provided via your order confirmation email.

  • If your order has not arrived within the timeframes described above, please contact our customer support team by email support@springscreative.com or chat.

 

Our Promise to You

At Springs Creative, every package is made to spark joy and inspiration. If something goes wrong with your order, please reach out to our team at support@springscreative.com and we’ll work quickly to fix it. 

 

Frequently Asked Questions

Do you ship internationally?

Not yet! We currently ship within the continental U.S. and U.S. territories. International shipping may be added in the future.

Do you ship to P.O. Boxes?

We ship via FedEx, which requires a valid street address (no P.O. Boxes at this time).

Will my order arrive in one package?

Fabric and wallpaper ship from different production lines, so they may arrive separately. Large orders may also be split by the carrier.

Can I expedite my shipping?

Expedited shipping may be available for wallpaper orders at checkout. Fabric orders ship via FedEx Ground.

What if something goes wrong with my order?

If your order is delayed, damaged, or missing, our team will work quickly to resolve it. For step-by-step guidance, visit our Help Center or contact our support team directly through email at support@springscreative.com.

How can I track my order?

Tracking details are emailed to you as soon as your order ships.